Department of Veterans’ Affairs

We regularly see veterans under DVAs allied health support pathways.

If you are a veteran, or you are helping a veteran understand what may be needed before booking, this page explains how DVA access applies to care at Human Movement Co. It covers who this pathway may be relevant to, what you may need before booking, and where to go next if you are still unsure.

Who this page is for

This page may be relevant if you:

  • are a veteran and want to understand whether DVA access may apply to your care
  • have been told you may be able to access allied health care through DVA
  • want to understand what information may be needed before booking
  • are helping a family member or someone you support work through the practical side of getting started

How this pathway works

DVA care usually follows a referral pathway led by your GP. Regular communication between your GP and allied health provider helps make sure care stays aligned with your needs and goals over time.

Visit your GP

Visit your GP

Your GP helps coordinate your primary care and can discuss whether allied health treatment is appropriate for your situation.

Your GP refers you to an allied health provider

Your GP refers you to an allied health provider

If appropriate, your GP can refer you to an allied health provider under the DVA pathway. If you would like to see us, you can ask to be referred to Human Movement Co. If useful, you can also find more information through the official DVA pathway information.

Book in with us

Book in with us

Once your referral is in place, you can book your appointment with Human Movement Co. Under this pathway, the allied health provider can generally provide treatment for up to 12 sessions or one year, whichever comes first.

Receive treatment

Receive treatment

Your practitioner will:

  • assess your presentation
  • develop a Patient Care Plan (PCP) based on your goals
  • provide the allied health treatment required
  • use appropriate outcome measures to monitor how things are progressing over time

What you may need before booking

Before booking, it may help to have:

  • your DVA card details
  • any referral or approval information you have been given
  • your treating GP details, if relevant
  • any paperwork or information already provided by DVA or your doctor
  • any questions you want clarified before your first appointment

If you are unsure whether you already have everything needed, that is okay. The practical side can often be clarified once we understand what paperwork or referral details you already have.

Common questions

Here are some of the questions people commonly ask about DVA access.

That depends on your DVA access arrangements and the referral or approval pathway that applies to you. If you are unsure, it is worth clarifying what documentation you already have before booking.

In many cases, some form of referral or approval information may be needed. If you are not sure what applies to you, the easiest next step is to reach out and let us know what you already have.

We will usually want your DVA details, any referral or approval information, and any relevant GP details or paperwork you have already been given.

That is common. If you are unsure whether your details or eligibility are current, it is worth checking with DVA or your referring doctor first.

The most up-to-date information is available through the official DVA website.

Need help getting started?

If you are ready to move forward, you can speak with a practitioner, book an appointment, or return to the access hub to explore another pathway.